Define Your User
17 ready-to-use processes in Define Your User. Preview each one, then use it in Nova.
- Items
- 17
- Value Proposition CanvasSession process
Understand your customer needs and pains(wants) and develop your value proposition.
- Client Discovery QuestionnaireSession process
Gather essential insights to understand your client's business, goals, and needs for effective partnership.
- Pre-interview research (OUSS)Session process
Helps you ask the right questions prior a group or individual interview. (Objective+Unknowns+Sh*t)
- Customer JourneySession process
To pinpoint impactful opportunities and customer barriers from the moment the customer starts evaluating options all the way to customer loyalty. (This tool contains the complete customer journey pro…
- Define Your AudienceSession process
Define (in-depth) the groups of people who need your solution.
- Empathy MapSession process
To understand your users and visualize the way they feel, think, say and do things to reach their goal.
- Extremes and MainstreamsSession process
To understand extreme users and how they differ from the mainstream
- Finding interviewees (research)Session process
Define the channel and message you will use to find interviewees for research.
- Market segmentationSession process
Define your segments during a meeting or discussion.
- PersonaSession process
To define your users and understand their needs on a deep level.
- Persona Pains & GainsSession process
Evaluate customers' pains & gains in a simple way by answering questions.
- Personas (with Card Decks)Session process
Create a persona using a card deck. A flexible tool to create a one or more user persona.
- Segmentation 5xSession process
Define your buyer and compare your different segments - including your anti-buyer.
- TAM SAM SOMSession process
Define realistic revenue goals and target the right market segments.
- Universe of StudySession process
Define the group of people who will be the focus of a market research study.
- User PersonaSession process
Define your users personas, user stories and visualize their journey. (Product teams)
- Post-Research EvaluationSession process
Use right after surveys and user interviews to evaluate and group the insights.
Browse by category
Use cases
Workshops & Events
Top 3 · Top 3 (Whiteboard) · 90-Day Plan (Quarterly Rocks)
Product Management
NHF Discussion · Stakeholder requirements · Timeline
Design
Research Plan Canvas · Stakeholder requirements · Top 3
R&D & Innovation
NHF Discussion · Research Plan Canvas · Stakeholder requirements
Marketing & Advertising
Landing page strategy · Multichannel content strategy · Weekly Socials
Business Strategy
NHF Discussion · Strategy Clarity · Winning pitch
Six sigma
Timeline · 5Why's · Advantages vs Disadvantages
Startups
NHF Discussion · Strategy Clarity · Timeline
UX/UI Design
Research Plan Canvas · Stakeholder requirements · Pre-interview research (OUSS)
Agile workflows
Research Plan Canvas · Decision Log · Meeting Notes
HR & Training
Incident Report · KEAP Interview Process · RPO Employees' Self-evaluation
Market Research phase
Define Your User
Value Proposition Canvas · Client Discovery Questionnaire · Pre-interview research (OUSS)
Analyze Problems
Research Plan Canvas · Stakeholder requirements · POR Initiative Canvas
Understand User Psychology
Value Proposition Canvas · 4Cs of Marketing · Client Discovery Questionnaire
Get Feedback & Opinions
Stakeholder requirements · 4Cs of Marketing · Pre-interview research (OUSS)
Define Your Market Environment
PESTEL · SWOT Matrix Analysis · Competitive Analysis
Generate Ideas phase
Evaluation phase
Test Ideas
NHF Discussion · PI Meeting · AARRR framework
Risk Analysis
NHF Discussion · Stakeholder requirements · CRC Feedback
Discussion Tools
NHF Discussion · Stakeholder requirements · Top 3
Process Evaluation
NHF Discussion · CRC Feedback · Growth Funnel Discussion
Project Planning phase
Business Strategy
Strategy Clarity · Weekly Socials · MEDDICC Sales Prospects
Prioritization
Priorities & Deliverables · Check-In Meeting · Action Plan + Change Log
Business & Brand Culture
Multichannel content strategy · Habit tracker · Perception of Value
Business Canvas
Business Model Canvas · PESTEL · SWOT Matrix Analysis
Strategic Planning
Landing page strategy · Multichannel content strategy · NHF Discussion
Team Management phase
Meetings & Workshops
KEAP Interview Process · NHF Discussion · Strategy Clarity
Async Sessions
NHF Discussion · Top 3 · Wish, Wonder, Need
Approvals & Feedback
Top 3 · Meeting Notes · CRC Feedback
1:1s & Coaching
Incident Report · 1-on-1 Basic Check-in · 1-on-1 meeting notes
Check-in & Team Retros
Department Scorecard · Priorities & Deliverables · Check-In Meeting
Surveys
Safe Space Survey · Team Dynamics Survey · Team Needs Check-in Survey
Culture & Growth
Incident Report · RPO Employees' Self-evaluation · Greiner's Growth Model
Develop Existing Products phase
Market Opportunities
Strategy Clarity · Wish, Wonder, Need · PESTEL
Product Redesign and Development
Timeline · 3 horizons model · POWER Canvas
Re-evaluate Customer Needs
Wish, Wonder, Need · 5 Human factors · Card Sort
Future Scoping
Timeline · Wish, Wonder, Need · 3 horizons model