Tough Conversation 1-on-1 Meeting

Build a culture of feedback that helps you talk about challenging conversations.

Steps
5
Last edited
Apr 19, 2023
Created by
Nova

About this process

Confrontation is never pleasant. But as a manager, it's a crucial part of the job. Use this template to build a culture of feedback and, open the door to normalizing challenging conversations with your direct reports. Feedback: Feedback about what I have observed and how to proceed from here. How the situation impacts our team and the company: What do you think our next steps should be? Round-off: In closing, provide some of your thoughts about what we have discussed in this meeting.

The process in detail

5 steps
  1. 1

    Get ready for your 1-on-1 meeting instantly.

  2. 2

    Self-reflection questions.

  3. 3

    Feedback about what I have observed and how to proceed from here.

  4. 4

    Round-off.

  5. 5

    Notes and takeaways:

Read the full text
1. Get ready for your 1-on-1 meeting instantly.

Confrontation is never pleasant. But as a manager, it's a crucial part of the job. Use this template to build a culture of feedback that then, opens the door to normalizing challenging conversations with your direct reports.

Provide information about this meeting. For example: "What we will be talking about in this 1-on-1 meeting? During this meeting, we will..."

Notes and tips:

•This is a session led by managers only. Team members don't need access to this session.
•Follow the following steps to get ready for your meeting.
2. Self-reflection questions.

As a manager we need to evaluate if we could do something else or something new to help our team reach their goals, avoid conflicts, etc. Take 5 minutes to ask yourself the following questions and add a note below.

•What does my gut say about the current situation?
•Am I the blocker? If so, how can I change that?
•Am I doing my absolute best to build a shared understanding for all aspects of the problem?
•Beyond presenting data and sound reasoning, am I providing inspiration?
•Can I see the forest through the trees? Can the team?
•Are my actions creating an environment of trust and ownership? If I am second guessing the team, can I find a productive way to express my concerns?
•What does the team need right now? Did the team crack at least one joke today? Lighten up! Time for beers.
Write a note
3. Feedback about what I have observed and how to proceed from here.
•What I have observed [Name a specific situation].
•How the situation impacts our team and the company.
•What do you think our next steps should be?
Write a note
4. Round-off.

In closing, provide some of your thoughts about what we have discussed in this meeting.

•How did you feel about this conversation?
•What do you think you can do to avoid [X]?
Write a note
5. Notes and takeaways:
Write a note
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Capabilities
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Created byNova·Official process
Last edited Apr 19, 2023·5 steps