SBI Feedback Model

Provide feedback following the SBI Model

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Last edited
Jul 7, 2025
Created by
Nova

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SBI Model — Situation, Behavior, Impact

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    🔹 SBI Model — Situation, Behavior, Impact

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1. 🔹 SBI Model — Situation, Behavior, Impact

Helps you give feedback that’s specific and objective. Stick to what happened, not who someone is.

“In yesterday’s meeting (situation), you interrupted Maria twice (behavior), which made it hard for her to share her update (impact).”

This is one of my favorites when you want to avoid making feedback feel personal or vague.

Instead of saying “You’re being unprofessional” — which is a judgment — the SBI model helps you focus on facts and outcomes.

đź›  How it works:

•Situation: When/where did this happen?
•Behavior: What exactly did the person do?
•Impact: What was the result of that behavior?

đź’¬ Example:

“In yesterday’s team meeting (Situation), you interrupted Maria twice while she was presenting (Behavior). That made it difficult for her to finish her update, and the team didn’t get the full context (Impact).”

đź‘Ť Why it works:

•It removes guesswork
•It focuses on the action, not the person
•It helps people see how their behavior affects others

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Created byNova·Official process
Last edited Jul 7, 2025·1 step