Cultural values and cognitive style

Evaluate your (or your teams) cultural values and cognitive style. This a Self-knowledge and/or team management tool.

Steps
16
Last edited
Apr 19, 2023
Created by
Nova

About this process

We are exposed to an enormous amount of information. Often we can only focus on one type of information and take action base on our knowledge and values. Over time we develop strategies to delete information and pay attention to certain information to respond more effectively. You will observe the inclination you (or your team) have to respond to information and how your(or your team) values ​​affect your decision making. This tool will help you evaluate your decision-making style and your cognitive style based on things like cultural values, ethics, and learning style. What do you need to know about each cultural value? Universalism: They work better in environments with clear instructions, processes, and procedures. They often need more time to make decisions. Particularism: They want to make their own decisions and usually take time to build trust and build strong relationships to better understand people's needs. Individualism: They believe they need to make their own decision and work by themselves - so they often want to make their own decision. They normally look for individual rewards and feedback. Collectivism or communitarian cultures: They believe working in group is more important than what an individual can do. Sometimes they even feel uncomfortable in spaces where the team is not involved in the decision making or team members get reward individually. Sometimes these individuals will consider individual praise as favoritism. Specific: They don't normally build personal relationships at work. They often talk about people's objectives rather than personal goals and their communication remains direct and clear. Try to provide clear instructions and processes. Diffuse: They enjoy building strong relationships so they tend to have a personal discussion at work. Neutral: They don't share their thoughts and emotions with other people very often. You will need to be very observant and read their body language to find clues about how they feel. An employee with high points in neutral cultural values will quit their job and you will never know why. Emotional: They often talk about their emotions because they believe emotions are important to better communicate objectives. They want to build trust and rapport so they often share what they think and their feelings. Managers working in highly emotional environments will need to learn how to manage conflict. Achievement: Make sure you recognize their work and give them the opportunity to be the role model they want to be. Avoid strong hierarchy and politics. People that score high in achievement often don't feel comfortable in "high-ascription" cultures. Ascription: Use titles and show respect for people with seniority in the organization. People that score high in ascription often don't feel comfortable in "high-achievement" cultures. Sequential Time: They are punctual, focus on delivering projects on time and they often like to work with clear deadlines. They will need structure and clear task and deadlines to work efficiently. Synchronous Time: They look for flexible environments and try to avoid the 9-5 work environments. They look for flexible processes and deadlines. They often want to work on multiple projects at the same time. If you want them to be punctual or deliver a project on time you will need to be very clear. Internal Direction: They believe they have full control of their destiny so they enjoy working for organizations that provide training, involves them in the decision making, and let people discuss and disagree during meetings. Outer Direction: They believe the environment and the resources they receive will really determine their success so they often need the right resources and regular feedback to do their job effectively. We will also measure your (your team) cognitive style. Please keep in mind that this is just a framework to start thinking about how you work best. We recommend you to learn more about these topics and taking the culture quiz here: http://ridingthewavesofculture.com/culture-quiz/ Resources: Riding the Waves of Culture: Understanding Diversity in Global Business, by Fons Trompenaars and Charles Hampden-Turner. Copyright © 1997, Intercultural Management Publishers NV, Nicholas Brealey Publishing and Mc-Graw Hill Education. Cognitive Style Indicator, Cools, E and H.Van den Broeck(2007)"Development of the cognitive style indicator". Journal of physiology, 14 359-387

The process in detail

16 steps
  1. 1

    Which of these affirmations describe you best?

  2. 2

    Which of these affirmations describe you best?

  3. 3

    Which of these affirmations describe you best?

  4. 4

    Which of these affirmations describe you best?

  5. 5

    You often maintain a close relationship with your co-workers. Your boss asks you to help him move. Would you go?

  6. 6

    You should be valued for who you are and your authority and role in the organization is important to you.

  7. 7

    Which of these affirmations best represent your career goals?

  8. 8

    Which of these affirmations describe you best?

  9. 9

    Which of these affirmations describe you best?

  10. 10

    Which of these affirmations best describe what you think?

  11. 11

    When I work hard, I generally succeed!

  12. 12

    Dimensions of Cultural values

  13. 13

    Organize these cards base on your what you agree or disagree.

  14. 14

    Evaluate the results.

  15. 15

    Building rapport with your team (Optional)

  16. 16

    What actions are you going to take to better communicate and keep your employee engaged?

Read the full text
1. Which of these affirmations describe you best?
Choose one
  • I like to work with clear instructions, rules processes and procedures.
  • I think everyone can make their own decisions and be flexible with those decisions.
2. Which of these affirmations describe you best?
Choose one
  • I always follow rules. I think they are important.
  • Option 2
3. Which of these affirmations describe you best?

You had a great idea, and your team is now helping you to implement it. You have worked 10h days for the last month. Your boss is thrilled with the results. During the stand-up meeting, he recognizes everyone's work, and thanks to you all for the incredible job you are doing. Would you feel satisfied that speech, or would you prefer a statement where he highlights each individual contribution?

Choose one
  • Everyone is in charge of their own achievements so I should be individually recognized for my work.
  • The group is more important than the individual and we should avoid favouritism.
4. Which of these affirmations describe you best?

Your co-worker is treating you and another college incorrectly. You feel undervalued. Would you openly talk to him about how you feel?

Choose one
  • I openly talk with my co-workers and managers about my emotions. I think it is important to build trust between all of us. And if I feel undervalued, I need to communicate that to my manager.
  • I don't normally share what I feel or think at work.
5. You often maintain a close relationship with your co-workers. Your boss asks you to help him move. Would you go?
Choose one
  • No
  • Yes
6. You should be valued for who you are and your authority and role in the organization is important to you.
Choose one
  • No
  • Yes
7. Which of these affirmations best represent your career goals?
Choose one
  • I want to be a good role model
  • I want to grow in the company
8. Which of these affirmations describe you best?
Choose one
  • I value punctuality, good planing and following deadlines.
  • I value flexibility.
9. Which of these affirmations describe you best?
Choose one
  • I am detail oriented and I like to work in one project at a time.
  • I enjoy diversity and working in multiple projects at the same time.
10. Which of these affirmations best describe what you think?
Choose one
  • Success depends on hard work, the right set of skills and knowledge.
  • People sometimes succeed because they are in the right place at the right time.
11. When I work hard, I generally succeed!
Choose one
  • True
  • False
12. Dimensions of Cultural values

Evaluate the first few questions and understand people's personal leadership tendencies and cultural values: Universalism vs particularism (Question 1 and 2): Do they feel comfortable working in very open and flexible environments? Do they enjoy working with clear instructions, rules processes, and procedures? Do they value personal relationships over rules? If someone breaks a rule and the person who broke the role is a family member, would that change the way act? If the answer is yes, their tendency is particularism. Individualism Versus Collectivism (Question 2): Do they Highly value people's time and their need for privacy and freedom? Do they want to get recognized as a team(B) or individually(A). Specific vs diffuse(5): If their answer was "No" they keep work and their personal lives separate. Neutral vs Emotional(4): Do they make a great effort to control their emotions(B)? If yes, their tendency is neutral. Achievement vs Ascription(6,7): Do they believe they become what they do? Is their status or role at the company important? Have they responded "yes" on step 6? They believe people should value them for who they are (title, role,..). If they have selected B in step 7 they are scoring high in ascription and therefore their title is important to them. Sequential Time vs Synchronous Time(8, 9): So they value punctuality and good planning? They tend to see things happen like a sequence of events while if they value flexibility(b) there are more likely to feel comfortable working in flexible spaces and in multiple projects at the same time. Internal Direction Versus Outer Direction(10,11): Internal tendency will indicate that they value their individual control(A) while an outer direction tendency will indicate that they believe the main control comes from external forces. Once you are done analyzing these questions add your notes here:

Write a note
13. Organize these cards base on your what you agree or disagree.

There are no good or bad answers. This will provide you with information about how you normally evaluate and gather information and how you use that information to make decisions.

14. Evaluate the results.

There are 3 cognitive styles the knowing the Creative, and the planner. Some people are happiest predicting the future, others creating the future, and others prefer managing and choosing the right direction for their organizations. CoSI was designed keeping in mind these styles: Knowing: I want to have a full understanding of all problems. (Knowing) They focus on details and data. They enjoy finding clear and objective solutions and they excel at precision and detail. They are often slow at making decisions and are normally no great at innovation, adapting to change, or accepting multiple perspectives. Planner: "Developing a clear plan is very important to me." They focus on creating structure and are great at planing. They excel at developing processes, create agendas, and singing good tracking systems. They like to predict future outcomes and create rules and routines. Their weaknesses tend to be related to their inability to work in chaotic spaces. Creative: "I like to contribute to innovative solutions." (Creating) They enjoy creative spaces and work with people that take risks. They often look for new things. They focus on the action and are often doers, are also spontaneous, and focus in what is possible. They often break rules, make a lot of mistakes, and sometimes ignore data. We have divided these 3 cognitive styles in 3 cards (with different colors): Planner (Blue Cards):** How many cards do you have in strongly disagree or disagree? Add all the points based on the position of all the blue cards and divide the result by 7 Knowing (Pink Cards):** add all the points and divide the result by 4 Creative (Yellow Cards):** add all the points and divide the result by 7 Note: When a card is placed in 3 (those are points) People often strong in 1 or 2 cognitive styles. Once you are done add your notes here.

Write a note
15. Building rapport with your team (Optional)

Verify your findings, schedule a meeting, and talk about how they feel more comfortable. Make sure to update your notes with the updated findings. Ask questions like: Do you want to be recognized individually or as a team? What is your relationship with people at work? Would you say that emotions are important at work to fully understand people and build a good culture? How do you feel about authority? How important is your title for you? Would you rather have more responsibility even if that is not reflected in your title? How comfortable do you feel with uncertainty? Would you say you are naturally good at organizing and planning? Do you believe you have full control of your destiny?

Write a note
16. What actions are you going to take to better communicate and keep your employee engaged?

👉How do you help your multi-diverse and neuro-diverse team work together? 👉How do you encourage individualist and collectivism team members to work together?

Watch the TED Talk video and think about how your organization values would solve each dilemma. To better develop your cultural values keeping in mind diversity go to our "Seven cultural dimensions" tool.

👉How would you overcome cognitive bias?

Write a note
5 Point Likert
  • strongly disagree
  • disagree
  • neutra
  • agree
  • strongly agree
  • 1
  • 2
  • 3
  • 4
  • 5
Capabilities
Fully editableAdapts as work changesAdd more sessions anytimeAI can be assigned
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Created byNova·Official process
Last edited Apr 19, 2023·16 steps