One-Stop Shop for CEOs

Define your business model, your objectives, your sales strategy and more.

Sessions
5
Steps
30
Last edited
Jun 1, 2025
Created by
Nova

About this process

The process in detail

5 sessions · 30 steps
01

Business Model

17 steps
  1. 1

    Your business

  2. 2

    Your customer (Optional)

  3. 3

    Customer relationship

  4. 4

    Value proposition

  5. 5

    Key activities

  6. 6

    Key partners

  7. 7

    Distribution channels

  8. 8

    Key Resources (Optional)

  9. 9

    Cost structure

  10. 10

    Revenue stream

  11. 11

    Different revenue streams (Optional)

  12. 12

    Most expensive cost (Optional)

  13. 13

    What is affecting your company's revenue? (Optional)

  14. 14

    Cost structure barriers (Optional)

  15. 15

    Price (Optional)

  16. 16

    Strategy (Optional)

  17. 17

    Summary notes and final ideas (Optional)

Read the full text
1. Your business

Describe the business in basic terms. What do you do?

Write a note
2. Your customer (Optional)

Add concluding remarks here on who your customer is.

Feel free to ask yourself:

•Who is your customer? (age, sex, industry, geography, ethnicity, social status etc)
•How big is the market? Do you have different segments?
•Who is your most important customer? Why are they your ideal customers?
Write a note
3. Customer relationship

Add concluding remarks here on the customer relationship.

Feel free to ask yourself:

•What's your relationship with your customers?
•What do they expect?
Write a note
4. Value proposition

Add concluding remarks here on value proposition.Feel free to ask yourself:

•What core value do you deliver?
•Which needs are you satisfying?
•Why do they need you and when?

Value proposition statement template:

Our [🛵product/service] helps [🙂user type/target segment] who wants to [job to be done] by [verb (like reducing, avoiding)] and [customer pain] and [verb (increasing/enabling) [customer gain] unlike [...]

Type of value:

•Functional - Save time/money/effort
•Personal - Feel better/ Feel safe
•Social - Look good/professional
•Entertainment - Smile/Amaze/Fun
Write a note
5. Key activities

Add concluding remarks here on key activities.

Feel free to ask yourself:

•What activities does your value proposition require?
•What activities are important to your customers, your partners, and your distribution channels?
Write a note
6. Key partners

Add concluding remarks here from on key partners.

Feel free to ask yourself:

•Who are your key partners, suppliers, and collaborators? Why are they key?
•What are the drivers and motivations to work with you?
•How can you improve their motivation or your services to improve your relationship with your partners?
Write a note
7. Distribution channels

Add concluding remarks here on distribution channels.

Feel free to ask yourself:

•How do you reach your customers?
•How do they want to be reached?
•Which channels are more effective? What's the cost? How easy is it to use these channels?
Write a note
9. Cost structure

Add concluding remarks here on cost structure.

Write a note
10. Revenue stream

Add concluding remarks here on the revenue stream. Feel free to answer the following: What and how is your customer paying you? What kind of pricing structure do you have? (fixed, based on segments, promotional, subscription, etc) Other considerations: Add a note here on margins for your business to provide context for pricing and cost structures. What's your margin? Is it a fixed margin? Are you keeping in mind shipping and returns? What can compromise your margins?

Write a note
11. Different revenue streams (Optional)

Do you have different revenue streams? How much does every revenue stream contribute to the overall revenue?

Write a note
12. Most expensive cost (Optional)

Discuss and identify here which item is the most expensive and add any details relating to variability.

Feel free to ask yourself:

•Which key resources or activities are the most expensive? Can you reduce that cost? If not, why not?
Write a note
13. What is affecting your company's revenue? (Optional)

Discuss potential affects on the businesses revenue with respect to revenue streams identified in the business model board.

Write a note
14. Cost structure barriers (Optional)

Have the team identify any barriers they expect to encounter or have encountered already relating to cost structure. What barriers have you encountered or do you think you will encounter if your don't optimize your cost structure?

Write a note
15. Price (Optional)

Add notes on what you believe the customer is willing to pay. What are your customers willing to pay? What's the ideal price? What's your price?

Write a note
16. Strategy (Optional)

Team members should add their thoughts on strategy for the business as per discussions in this tool. Feel free to discuss the strategies submitted as a team and choose a favorite by highlighting that note. Feel free to answer the following: Based on your knowledge now, what would be the best strategy for your business/idea? How are you planning to increase your revenue or increase margins?

Write a note
17. Summary notes and final ideas (Optional)

Summarize most important takeaway during this process and provide any final notes. Make sure you highlight final notes!

Write a note
Business Model
  • BUSINESS MODEL CANVAS
  • OPTIONAL STEPS Discuss steps 11, 12, 13, 14, 15, 16 and 17 and add your conclusions here.
  • Describe your business in basic terms. What do you do?
  • Who are the customers? What do they think? See? Feel? Do?
  • What’s compelling about the proposition? Why do customers buy / use?
  • Who are the companies most valuable partners? What activities should it leave to partners rather than performing itself?
  • What unique strategic assets must the business have to compete?
  • Who is your customer? What's your market size?
  • Use sticky notes like this one! Change the colour or use our transparent notes.
  • Which of the Problems or Needs that you identified in your Personas/Market analysis are you fulfilling? What is unique about your Value Propositions and why does your customer prefer your solution to their current alternatives?
  • Start typing...
  • Start typing...
  • What job are you doing for the customer? What need are you fulfilling?
  • How are these propositions promoted, sold and delivered? Why? Is it working?
  • How do you interact with the customer through their ‘journey’?
  • What uniquely strategic things does the business do to deliver its proposition?
  • What entities do you use to promote and show your product/solution? Website, Telemarketing, Social media, etc
  • Start typing...
  • What are the business’ major cost drivers? How are they linked to revenue?
  • How does the business earn revenue from the value propositions?
02

Perceived value

2 steps
  1. 1

    Concept: The Perception of Value

  2. 2

    Perceived value

Read the full text
1. Concept: The Perception of Value

How good your product is, and your ability to sell it, is not defined solely by the product itself but by the perception of its value. The perception of value is shaped by the proposal you make when selling your product and how that proposal enhances the product’s appeal. In simple terms, when defining your sales strategy, you need to not only explain the product and set the price but also manage the perceived value of the product.

The Perceived value indicates how much a customer is prepared to pay for a product or service and how likely they are to become your customers.

2. Perceived value

‍The four types of customer value are functional value (practical benefits), emotional value (feelings and experiences), social value (status and connection), and economic value (cost-benefit analysis). You can add more value to your products and services by including additional offers, increasing the perceived value. Here are some examples.

👉The Irresistible Offer: This is when you present something that is nearly impossible to refuse. For example, bundling all options into one package for the price of a single item.

👉The Unique Offer: This is when you create additional value that only you can provide, such as offering a one-hour mentoring session with an influencer or expert in the field.

👉The Secure Offer: A proposal that removes any perceived risk for the buyer. For example, "Try the product for just $1 in the first week, and if you’re not satisfied, we’ll refund your dollar." The key here is eliminating any risks that might deter a customer from purchasing.

👉The Experiential Offer: This is about enhancing the experience around your product. Maybe it’s about joining a community or gaining access to high-quality training videos. The focus is on making the experience unique and valuable.

👉The Economic Value Offer: In this case, you highlight the economic benefits, such as time or money saved as a result of purchasing the product. This is a common and effective strategy.

👉The Scarcity Offer: People tend to value something more when it's perceived as scarce. Limiting the availability of your product or service can create urgency and drive people to act quickly.

Example: "Only 10 spots left," or "Limited edition – available only for 24 hours."

👉The Social Proof Offer: Highlighting the popularity of your product by showing that others are using and benefiting from it. This is especially powerful when influencers or recognized names endorse your product. Example: "Join 5,000 satisfied customers," or "Featured on top industry websites."

👉The Loyalty/Reward Offer: Giving customers additional value for sticking with your brand. A reward system or loyalty program can build long-term engagement and make your product seem like a better deal over time. Example: "Earn points with every purchase and redeem them for discounts or exclusive items."

👉The Premium Upsell Offer: Offering a premium version of your product or service with added features or benefits, making customers feel like they're getting exceptional value for just a little more. Example: "Upgrade to premium for just $5 more and unlock exclusive features."

👉The Bundle Offer: Creating product bundles that offer a greater perceived value than purchasing individual items. This can increase sales volume while making customers feel they’re getting more for their money. Example: "Buy two, get one free," or "Complete bundle at 30% off."

👉The Anchor Pricing Offer: Displaying a higher original price next to the discounted price to create the perception of a significant deal, even if the discount is minimal. Example: "Originally $199, now $99."

👉 The Free Add-On Offer: Offering a free bonus or gift with purchase increases the perceived value without necessarily lowering the price of your main product. Example: "Buy one, get a free accessory," or "Free ebook with purchase."

👉The Early Bird Offer: Rewarding early action by offering a special price or bonus to customers who purchase before a set deadline.

Example: "Early bird special – save 30% if you order before [date]."

👉The Customization Offer: Offering customers the ability to customize or personalize their purchase creates a sense of uniqueness and exclusivity. Example: "Customize your own product design," or "Personalize with your name at no extra cost."

👉The Guarantee Offer: Offering extended warranties or satisfaction guarantees can significantly reduce the perceived risk and increase trust in your product. Example: "Lifetime warranty" or "30-day money-back guarantee, no questions asked."

Incorporating one or more of these strategies can dramatically improve how your product is perceived, driving higher engagement and sales.

💥💫Steps:

Choose the right strategies with your team and add your notes in the grey section, defining which type of offer you will provide to your clients, which clients it applies to, and when it will be offered.

Watch this video to learn more.

Define the details, discuss exceptions, create an implementation plan, and share the strategy with the team.

New Board
  • Perception of Value
  • The Irresistible Offer
  • The Unique Offer
  • The Secure Offer
  • The Experiential Offer
  • The Economic Value Offer
  • This is when you present something that is nearly impossible to refuse. For example, bundling all options into one package for the price of a single item.
  • This is when you create additional value that only you can provide, such as offering a one-hour mentoring session with an influencer or expert in the field.
  • A proposal that removes any perceived risk for the buyer. For example, "Try the product for just $1 in the first week, and if you’re not satisfied, we’ll refund your dollar." The key here is eliminating any risks that might deter a customer from purchasing.
  • This is about enhancing the experience around your product. Maybe it’s about joining a community or gaining access to high-quality training videos. The focus is on making the experience unique and valuable.
  • In this case, you highlight the economic benefits, such as time or money saved as a result of purchasing the product. This is a common and effective strategy.
  • DESCRIPTION
  • Define the details
  • DETAILS
03

Objectives

Read the full text
New Board
  • start typing....
  • start typing....
  • Objectives
  • Overview
  • Overview
  • Overview
  • Overview
  • Objective 1 What? Key Results A -B
  • Objective 1 What? Key Results A -B
  • Objective 2 What? Key Results A -B
  • Objective 3 What? Key Results A -B
  • Objective 3 What? Key Results A -B
04

One-Page Strategic Plan

7 steps
  1. 1

    Core Values.

  2. 2

    Purpose, Profit per X and BHAG.

  3. 3

    Targets, Sandbox and Brand Promises.

  4. 4

    Goals.

  5. 5

    Actions.

  6. 6

    Theme, Scoreboard Design, and Celebration/Reward.

  7. 7

    Your accountability.

Read the full text
1. Core Values.

List the firm's core values in the first column. These three to eight phrases broadly define the shoulds and shouldn't that govern your company's underlying decisions and describe the personality of the organization. What are your core values? ⭐ If your company was a living organism with a distinct personality - explain that personality through values. This is a discovery process and should be tested.

2. Purpose, Profit per X and BHAG.

If the first column represents the SOUL of the organization, then column 2 presents its HEART.

This column answers very basic questions:

•Why is this company doing what it's doing?
•What's its higher purpose?
•Why should we have passion for what we're doing?

Move to the 👉Action section and answer the following question:

What's necessary, in the short run, to keep these long-term vision items alive in the company? What's necessary to generate a handful of actions to bolster these core elements?

Tip: The key for everything to align in column 2 and tell a compelling story that excites and engages the people to scale up your business.

3. Targets, Sandbox and Brand Promises.

In what time frame do we plan to double the revenue/size of the company? If the plan is to grow 15% per year - then you will double in 2 years. Your 3-to-5 year financial target should be 🙌aspirational and aggressive. Let's start! Start by adding a future date. Set the ending date for this medium-term planning period. Revenues: Consider hitting a target revenue that's twice what it is today. Profit: Consider targeting three times industry average profitability. this is the definition of great vs. good company. Mkt.Cap: Set a goal for what the company will be worth and how much cash you will have in the bank. Sandbox: Summarize the sandbox in which the company plans to play over the next three to five years. Include a short description of your customers and What is your plan to sell them. Clearly articulate the key needs you're going to satisfy for this sandbox: the measurable brand promise. Include KPIs. Once you've decided on the financial targets, Sandbox, and Brand promises, choose the 3-to-5 Key Thrust/Capabilities the company must pursue over the next three to five years. You can include, acquisitions, partnerships, and new product features. You can also include additional expansions, etc.

4. Goals.

Create a list of 3 of 5 initiatives for the company year. Set very specific and expanded financial outcomes at the top of the column, Next, jump to the bottom of the column and determine the Critical Number. In general, you will pick a critical number that will address either an opportunity or a challenge on the People/Balance Sheet or Process/Profit& Loss side. You will want to pick a counterbalancing number form the other side to monitor. Next, move to the middle of the column and ask " What are a handful of key Initiatives we must complete this year to achieve our financial outcomes and hit our Critical Number?

5. Actions.

How you're going to contribute this quarter to accomplishing the one-year goals, driven by the Critical Number and Rocks for the next 90 days? ** Rocks: Take care of the big things first.

6. Theme, Scoreboard Design, and Celebration/Reward.

Deadline:** Usually the end of the current quarter. Measurable target:** The quarterly critical number from the bottom of column 5. Theme Name:** Brainstorm a fun and relevant title for the quarterly theme. Current movie or song titles work well. Scoreboard Design.** Something visible so everyone can see the score, which is updated daily or weekly. Celebration:** The quarterly theme gives you a reason to host an event to either celebrate the accomplishment of a big goal. Reward:** Incentives or prizes.

7. Your accountability.

Sit down with each individual or team in the company to establish what they can do over the next quarter to help the organization succeed. Everyone should be able to see how his/her actions link to the company's goals. Your KPIs:** Every employee or team should have an ongoing KPI or two that enables them to quantifiable answer the question "Did we have a productive day or week?" Your Quarterly Priorities:** What are a few priorities for the quarter that will raise his/her performance or drive a special project that aligns with the employee's Critical Number? Critical Number:** What is the single most important quantifiable quarterly achievement for that person or team that will help the company achieve its vision?

New Board
  • One-Page Strategic Plan (OPSP)
  • People
  • Process
  • Shareholders
  • Record keeping
  • Employees
  • Customers
  • Make/Buy
  • Sell
  • Who?
  • Who?
  • Who?
  • Who?
  • Who?
  • Who?
  • Who?
  • Who?
  • Who?
  • CORE VALUES/BELIEFS Should/Shouldn't
  • PURPOSE Why
  • TARGET (3-5 Years) Where
  • GOALS(1 year) What
  • ACTIONS(QTR) How
  • THEME QRT/ANNUAL
  • YOUR ACCOUNTABILITY (Who/When)
  • Should What?
  • Qtr: Revenues: Profit: Mkt.Cap: Gross Margin: Cash: A/R Days: Inv.Days: Rev/emp:
  • Deadline: Measurable Target/Critical #:
  • Future date: Revenues: Profit: MKt.Cap/Cash:
  • Yr ending: Revenues: Profit: Mkt.Cap: Gross Margin: Cash: A/R Days: Inv.Days: Rev/emp:
  • You KPIs (Include Goal)
  • 1) Start typing... 2) Start typing... 3) Start typing... 4) Start typing... 5) Start typing...
  • Actions
  • Key Thrusts/Capabilities
  • Key Initiatives
  • Shouldn't
  • THEME NAME
  • You Quarterly/Priorities (Include Due date)
  • ROCKS Quarterly priorities + Who
  • 1) Start typing... 2) Start typing... 3) Start typing... 4) Start typing... 5) Start typing...
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  • 1) Start typing... 2) Start typing... 3) Start typing... 4) Start typing... 5) Start typing...
  • Scoreboard Design
  • 1) Start typing... 2) Start typing... 3) Start typing... 4) Start typing... 5) Start typing...
  • 1) Start typing... 2) Start typing... 3) Start typing... 4) Start typing... 5) Start typing...
  • Strengths/Core Competencies
  • Brand Promise KPIs
  • Critical #: People or B/S
  • Profit per X
  • 1) Start typing... 2) Start typing... 3) Start typing... 4) Start typing... 5) Start typing...
  • Critical #: People or B/S
  • Celebration
  • Critical #: People or B/S
  • Weaknesses
  • BHAG
  • Brand Promises
  • Critical #: Process or P/L
  • Critical #: Process or P/L
  • Reward
  • Critical #: Process or P/L
  • 1) Start typing... 2) Start typing... 3) Start typing... 4) Start typing... 5) Start typing...
  • Trends
05

Action Plan

4 steps
  1. 1

    Has this milestone been achieved? Yes, No, Partially, or Yes—with a few adaptations.

  2. 2

    🏆 Milestone/Goal [#]

  3. 3

    🗂 List of Links & Resources

  4. 4

    📋 Change Log, Notes & Decisions.

Read the full text
1. Has this milestone been achieved? Yes, No, Partially, or Yes—with a few adaptations.
Choose one
  • 💯 Yes—100%!
  • Yes—with a few adaptations.
  • 🤨 Partially.
  • 💤 No.
2. 🏆 Milestone/Goal [#]

To achieve our next milestone, our team must deliver the following items. This includes a list of tangible deliverables as well as habit changes. In other words, it’s a compilation of tasks and actions that must be completed and fully implemented. 💥🎯

Add tasks
3. 🗂 List of Links & Resources
Upload files or add links
4. 📋 Change Log, Notes & Decisions.

📋🗂 This is a change log where you can take notes and record any changes, delays, or improvements that have occurred while working on this milestone or goal. It ensures transparency among all stakeholders and serves as a record of these changes.

Add notes
Capabilities
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Created byNova·Official process
Last edited Jun 1, 2025·5 sessions · 30 steps